Frequently Asked Questions
General Questions
What makes Texas Gift Baskets unique?
Our gift baskets are uniquely Texas-themed, showcasing the rich culture and flavors of Texas. Each basket is thoughtfully curated with high-quality, locally-sourced products that represent the spirit and warmth of Texas.
Can I customize a gift basket?
Absolutely! We offer customizable gift baskets where you can select specific items, themes, and personalization options to create a one-of-a-kind gift. Submit a custom order inquiry and tell us more about how we can make your gift extra special.
What occasions do you cater to?
We create gift baskets for all occasions including birthdays, holidays, corporate events, anniversaries, thank-you gifts, and more.
Ordering and Payment
How do I place an order?
You can place an order directly through our website by selecting your desired gift basket, adding any customizations, and proceeding to checkout. For personalized assistance, feel free to call us at (469) 334-3374.
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, American Express, and Discover. You can also use PayPal for your convenience.
Can I place a bulk order for corporate gifts?
Yes! We are happy to profide corporate gifting options and can accommodate bulk orders. Please contact us directly at shop@texasgiftbaskets.com or call us at (469) 334-3374 to discuss your requirements and receive a custom quote.
Shipping and Delivery
Where do you ship?
We ship nationwide across the United States. For international shipping, please contact us to discuss your options.
How long does it take to receive my order?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I schedule a delivery for a specific date?
Yes, you can specify a preferred delivery date during the checkout process. We will do our best to accommodate your request.
Customization and Special Requests
Can you include my company's branded items in the gift basket?
Yes, we can incorporate your company's branded items into the gift basket. Just provide us with the items and any specific instructions, and we’ll take care of the rest.
Do you offer gift wrapping and personalized messages?
All our gift baskets come beautifully wrapped. You can also include a personalized message with your gift at no additional cost.
Can I create a custom design for my gift basket?
Yes, we love creating custom designs! Contact us at shop@texasgiftbaskets.com or call us at (469) 334-3374 to discuss your vision, and we’ll work with you to create a unique and memorable gift basket.
Returns and Refunds
What is your return policy?
We strive to ensure you are completely satisfied with your purchase. If there is an issue with your order, please contact us at shop@texasgiftbaskets.com within 7 days of receiving your gift basket, and we will work with you to resolve the issue.
Can I cancel or modify my order?
Orders can be canceled or modified within 24 hours of placing the order. Please contact us immediately at (469) 334-3374 if you need to make changes.
Contact Us
How can I contact Texas Gift Baskets?
You can reach us via email at shop@texasgiftbaskets.com or call us at (469) 334-3374. We are here to assist you with any questions or special requests.