Terms and Conditions

  1. Terms and Conditions

  1. Introduction and Acceptance of Terms: Welcome to True Texas Foods, LLC, the proud operator of Texas Gift Baskets. By visiting our site or making a purchase, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies accessible via hyperlink

  2. Order Processing: Orders received Monday to Friday by 11am can be delivered locally the same day. Shipping orders are dispatched the same day if received by 11am, excluding holidays and weekends.

  3.  
  4. Payment Options: We accept Visa, MasterCard, American Express, PayPal, and company checks for large orders.

  5. Credit Card Declines: In case of a decline during online order processing, you will be notified via email.

  7. Sales Tax: Local sales tax is collected on orders within Texas. For other areas, check local tax liabilities.

  9. Order Cancellations: To cancel, contact our Customer care by phone. Email cancellations are not accepted.

  11. Order Acceptance Policy: Receipt of order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline orders, or to supply less than the ordered quantity, requiring additional verification or information before accepting any order.

  12. Substitutions and Inventory: Items like chocolate may be substituted with non-melting items during warmer months. We accommodate substitutions for food allergies and replace unavailable items with similar value products.

  13. Typographical Errors: We reserve the right to refuse or cancel orders due to typographical or pricing errors, issuing a full credit if charged.

  15. Privacy Policy and Data Security: We are committed to protecting your privacy and implement robust security measures for personal information protection.

  17. Intellectual Property Rights: Content on our site is protected by copyright laws. Unauthorized use, reproduction, or distribution is prohibited without our express permission.

  18. Third-Party Links and Content: We are not responsible for third-party sites linked from our website.

  19. Termination and Modification of Service: We may terminate or modify the service at any time without notice.

  20. Shipping, Returns, and Refunds: Local delivery available at no charge in specified areas. Shipping is free for baskets and arrangements, with flat rate shipping otherwise. Perishable items are non-returnable. Shelf-stable items can be returned within 10 days for an exchange or store credit, less shipping and handling.

  21. Contact Information: For queries, please contact Kevin at shop@texasgiftbaskets.com